Format
– Two to three pages text (maximum, include a reference page; and a title page)
– Double-spaced lines
– Times New Roman 12 pitch

Process
I. Review materials from outside sources regarding the case
II. Diagnose the case (identify the issue/problem, define the significance of the issue/problem)
III. “Size-up” the case (determine the influence of the issue/problem, decide what was done well, and identify
what could be improved)
IV. Provide recommendations (identify courses of action; what would you do differently?)

Develop a case analysis on this topic: Select a commercial aviation accident that was concluded to have
resulted from pilot error. Determine the primary and any secondary human factors contributions to the accident.
Consider pilot training, organizational culture, organizational rules/policies, ergonomics, aircraft design limitations,
etc., when identifying an issue for your case analysis. As always, draw upon previous module knowledge to help
you conduct your analysis.
Refer to the assignment guides and rubric in the activity and ensure your case analysis conforms to the
assignment requirements. Use the rubric as a guide when completing this assignment. Remember to draw upon
previous module knowledge to help you conduct your analysis.
In order to receive full credit, assignments must be submitted by the due date. You may lose points for late
submissions. No submissions accepted after the last day of the module/week. Collectively, case analyses are
worth 30% of your course grade.
Upon submission, your work will automatically be evaluated through the plagiarism detection tool. Ensure your
work is entirely your own. Cite your sources!