Business and STEM leaders have repeatedly stated that learning to communicate well is a key skill needed to be successful (Jensen, 2012). “Research carried out by the Carnegie Institute of Technology shows that 85 percent of your financial success is due to . . . your personality and ability to communicate, negotiate, and lead . . . only 15 percent is due to technical knowledge” (Nelson, n.d.).write a short paper based on the claim that information technology professionals should excel in their communication skills.