Briefly explain why the company was struggling to perform maintenance (10 marks)
What do you think went through the employees’ minds at these facilities? (20 marks)
What kinds of communications would help employees and management in these production issues?
As an employee, what thoughts would have gone through your mind if you were at any of these facilities?(30 marks)
Relate, outside of the information covered, alternative solutions that Blue Bell could have possibly taken to revise its image and regain customers.(20 marks)