Boeing’s experience with the 787 Dreamliner

1) What can we learn from Boeing’s experience with the 787 Dreamliner to date? As newly minted experts on
outsourcing: What did Boeing do right? What did they do wrong? What might they have done differently and
2) What can suppliers learn from their initial experience with the 787 Dreamliner? What changes might they
consider in their future relationships with Boeing?
3) Is the development model that Boeing utilized for the 787 the “model of the future” for the development of
jetliners? Why? Why not?
4) What additional risks (if any) does the outsourcing strategy utilized by Boeing present (to Boeing), above
and beyond those identified in the case? How might they be mitigated?

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