Assessment – Coursework
This graded assessment accounts for 90% of your final grade and comprises two separate assessment
exercises: Part A & Part B which are both weighted equally at 45% of your final grade.
Part A
In Part A, we assess learning outcomes related to topics 2, 3, 4 & 8 by providing you with case
study information on the leadership and strategic development processes which operate within the
innovative context at Google.
The purpose of this brief is to provide you:
• Details of the coursework assessment: background to the case and questions
• Information on presentation and submission date.
• Guidelines to assist you in answering the questions
• The assessment marking criteria and feedback sheet for Part A.
Case Study Background & Questions
Read carefully the case evidence on Twitter which is contained in the following three sources:
1. Mark, K. & Parker, S. (2011) Twitter extracted from:
Ireland, R.D., Hoskisson, R. E., & Hitt, M.A. (2013) The Management of Strategy: Concepts and
Cases, 10th International Edition, South-Western, Cengage Learning, pages 371-377
2. Twitter (2013) Annual Report 2013, Twitter, Inc.
3. Twitter (2014) Annual Report 2014, Twitter, Inc.
4. Twitter (2016) Annual Report 2016, Twitter, Inc.
Each source covers a distinct period of Twitter’s strategic development from start-up, to stock
market listing (IPO), to growth within the internet information provider industry.
• Source 1 provides a case analysis of Twitter’s strategic development at start-up (2006-
2011).
• Source 2 reports on Twitter’s strategic position having achieved an initial public offering
(IPO) in 2013.
• Source 3 reports on Twitter’s proposed growth directions and future strategic choices in
2014-2015.
• Source 4 reports on Twitter’s current strategic position and outlines the current risks
related to Twitter and their industry in 2015-2016.
All sources provide insights into the leadership, strategy and innovation practices within Twitter.
Source 1 critiques Twitter’s origins, current business model and future strategic choices, whereas
sources 2 and 3 provide a corporate account on Twitter’s mission, values, along with the content
and direction of their previous strategy. Source 4 provides a corporate on Twitter’s current
strategic position and warns of the risks the business currently faces. Your analysis of the
Twitter Annual Reports should therefore be particularly critical in order to answer the below
questions.
Part A of your coursework assessment requires you to answer two questions:
Questions.
1. Using the Ashridge Sense of Mission Model analyse the case evidence to critically examine
the argument that Twitter’s current growth and development show signs of a weak sense of mission.
2. Despite a recent net loss of US$107 million, Jack Dorsey, Chief Executive Officer (CEO) and
Co-Founder of Twitter states on Q2 2016 results that: “We’re making the right decisions in our
products, and it gives us a foundation for future growth.” Using relevant strategic decision making
theory, analyse Twitter’s strategic development to date and indicate to what extent you agree with
Jack Dorsey’s viewpoint. In your answer, consider Twitter’s strategy in relation to the risks
outlined in the 2016 Annual Report.
Both questions are equally weighed and you should review how grading is allocated in the Coursework
Feedback Sheet.
Presentation and Submission Date
The assessment in Part A is a case analysis and you should note that case analysis is not a
conceptual explanation or discussion but the application of concepts and frameworks to interpret
the case information, analyse key events and statements, and reach evaluative judgements. The
concepts and frameworks are covered in the workshops and prescribed reading and the guidance below
gives you a few pointers on how you need to use this knowledge to answer the questions. In
developing your analysis and arguments, you should use supporting evidence from the information
contained in the case studies.
Your answers must only be derived from the information on Twitter contained in the four case
evidence sources listed above. You are permitted to use additional Twitter sources (internal
documents) that are cited in the Annual Reports. You are not permitted to use any external
documents (press reports, websites, archival documents etc.) The reason for this is that your
analysis and evaluation is being assessed at this point in the organisation’s development and not
in the light of subsequent events. As a result, you should not include references on Twitter from
the internet or other external sources.
In terms of presentation, introduce each question indicating how you will structure your answer and
conclude each answer with reference to your preceding arguments and the task required by the
question. Do not present your answer in rigid report format but you may wish to divide your answer
into sections which reflect the major elements of your analysis. The combined word count of your
answers to both questions must comply with the following guidance:
Minimum Length: 2000 words
Maximum Length: 2500 words
Submission deadline: Friday 9th December 2016, at 11.59pm
The word limit excludes appendices and bibliography. Where a submission exceeds the stated word
limit the maximum grade awarded will be P1. Appendices can be useful to provide additional
information from your analysis but you must incorporate the key analytical arguments into the main
body of your answer.
Guidance Notes
The assessment feedback sheet at the end of this section gives the marking criteria for the overall
case analysis. Remember, in writing your solution to the questions you must not describe what the
case says but use the concepts to analyse the information and use the evidence/facts in the case to
support your analysis.
Question 1 asks you to critically review if Twitter has achieved a strong sense of mission. The
question specifically asks you to use the Ashridge Sense of Mission model which is part of your
prescribed reading for unit 2. Specifically you should apply and discuss the four elements of
mission (Ashridge model) to Twitter. When considering purpose and strategy, you should analyse the
case evidence on mission, values and strategy. When doing this avoid being overly descriptive on
the content of Twitter’s strategy as you will soon exceed the word limit. Attempt to develop
arguments and, if necessary, include supporting details in appendices. More crucially, you must
address the central issue in the question of how the fifth element, a sense of mission, is achieved
through the alignment of the employees’ personal values with the organisation’s identity and
values. In doing this, consider the role played by the leadership and management approach at
Twitter – particularly discussed in sources 2, 3, & 4 – to integrate the elements of mission,
behavioural standards and values of the organisation, with those of the employees. You will also
need to evaluate Twitter’s mission based on the company’s recent expansion and strategic
developments to express and justify your opinion on whether Twitter have a achieved a strong sense
of mission.
To answer question 2 you will need to write a short essay by drawing on your learning of strategic
decision-making theory and your prescribed reading from Johnson et al, chapter 12. Initially, you
should commence your research by reading and examining the case evidence in order to identify a
list of Twitter’s strategic decisions. Once you have identified a list of these decisions in
chronological order, your essay discussion should focus on how this decision-making relates to
deliberate and/or emergent forms of strategy development. When doing this avoid being overly
descriptive on the content of these decisions. Instead, you should ensure that the use the relevant
theory to structure your discussion of case evidence. To develop your arguments further, a brief
distinction between deliberate and intended strategy would be useful, followed by an in-depth
discussion on which approach most closely resembles Twitter’s strategic development. To reach
conclusions on Twitter’s future strategy, you should consider the risks outlined in Twitter’s 2016
Annual Report (pg. 10-35) in relation to effectiveness of Twitter’s vision and strategy.
Important Note:
Please ensure that Part A and Part B are submitted as separate documents. The documents should
clearly be marked Part A and Part B and your matriculation number and module code should be clearly
marked on the submission.
Please also note that it is the intention of the module team to use grademark on this module – so
you may receive feedback in this format.
Turnitin: When uploading your file (either Part A or Part B) to Turnitin, please use your
matriculation number as the file name. For example, your file name should take the following format
“(401xxxxx Part A)” or “(401xxxxx Part B)”.
Your name should not be marked in the submission.
Please note that it can take 24 hours to receive an originality report when using the Turnitin
system.
Please ensure you include your reference list within your Turnitin submission.
Part A
Coursework Assessment Feedback
Matriculation No. Date of Submission:
Module: Leading Strategic Decision-making
Part A: Twitter Case Study Cohort:
Category Grade Comment
Presentation of analysis, use of appropriate concepts, and depth of understanding of the issues
raised in the case.
(10%)
Critically examine Twitter’s sense of mission using the Ashridge Model.
(35%)
Analyse Twitter’s strategic development to date and indicate to what extent you agree with Jack
Dorsey’s viewpoint (35%)
Ability to reach coherent and logical arguments from the analysis, supported by case evidence.
(20%)
E D C B A
Fail
(F1 – F5) Marginal Pass (P1) Satisfactory/ Good
(P2-P3) Very good
(P4-P5) Excellent
(D1+)
General Comments:
Overall Grade: Marker:
N.B. the percentages are shown as indications of the relative importance of each section and should
not be taken as a precise indication of the marking scheme.
PART B
In Part B, we require you to write an essay on the following topic.
Essay Topic:
According to Garcia-Morales et al. (2012), transformational leadership heightens consciousness of
collective interest among the organisation’s members and helps them to achieve their collective
goals.
Critically evaluate this statement with reference to published research on the topic.
Present some examples of transformational leaders who have successfully elevated the consciousness
of their followers.
Marking schedule for Part B:
10% of marks are allocated to the presentation of the essay. The student’s work should be typed
with clear use of paragraphs and headings. Typographical and spelling errors should be avoided.
10% of marks are allocated to appropriate referencing of content. Students should familiarise
themselves and make use of the Harvard referencing system and should cite and reference material
properly. Students should make use of a range of resources (books, journal articles etc) and the
literature used should be appropriate to the arguments made.
60% of marks are allocated to the analysis presented in the essay. Students should examine
appropriate theoretical concepts and frameworks. Students should demonstrate an awareness of the
wider context and present an in-depth discussion of current issues. Better students will
demonstrate critical analysis skills and communicate their arguments in a clear and coherent
manner.
20% of marks are allocated to the conclusions drawn. The conclusions should identify the key themes
or issues under consideration. Conclusions should be well supported from the analysis and
highlight the significance of arguments, evidence and insights
Guidance Notes on Part B:
You must refer to relevant literature throughout the essay. This can be in the form of textbooks,
journal articles, or relevant web-based material. Student are directed in particular to the
following databases which they may find useful in developing their essay:
• ABI Inform Complete (Proquest)
• Ingenta
• Science Direct
• Sage Online
In particular, the following journals may be helpful to you in relation to the prescribed topic:
• Leadership Quarterly (Available on Science Direct)
• Leadership and Organisation Development Journal (Available on ABI Inform)
• Team Performance Management (Available on ABI Inform)
• Journal of Management Development (Available on ABI Inform)
• Group and Organisation Management (Available on Sage Online)
You may wish to refer to relevant theory or you may wish to cite relevant research or examples to
support your arguments. Remember all material cited must be referenced using the Harvard
Referencing system. Also please refer to the University guidance notes on the avoidance of
Plagiarism.
Please remember to structure your essay appropriate. You should use headings – and include an
introduction, main body and conclusion/recommendations sections. Please do not label the main body
as “main body”.
You should avoid using footnotes in your essay.
Please ensure you use UK English spelling in your writing – so avoid “z’s” such as “organization”
and use the UK English spelling of “organisation” instead.
Bullet points and numbered lists should be avoided in your essay – with strong, well-supported
arguments from the literature preferred.
Please use “Justify” alignment and 1 and a half or double spacing. Your font should be a suitable
size (usually 11 or 12 font size).
While we do not specify a particular number of references/citations to be included, you should
include at least a minimum of 15 different journal articles in your essay.
Please answer the topic posed. Your essay should NOT be a summary of leadership theories. You need
to specifically address the topic and question posed.
Minimum Essay Length: 2000 words
Maximum Essay Length: 2500 words
The word count includes your entire essay, your citations and your reference list. However, the
word count does not include the cover page. The word count ranges between 2000 words and 2500 words
(so please do not ask about 10% allowances related to the word count – your full word count should
fit between 2000 words and 2500 words)
Submission deadline: Friday 9th December 2016 at 11:59pm (UK time)
Please note that whilst the submission deadline is Friday 9th December 2016 at 11.59pm (UK time),
you are free to make your submission (Part A or B or both) at any time before this date. You do not
need to wait until this day, or the day before or the week before.
Important Note:
Please ensure that Part A and Part B are submitted as separate documents. The documents should
clearly be marked Part A and Part B and your matriculation number and module code should be clearly
marked on the submission.
Please also note that it is the intention of the module team to use grademark on this module – so
you may receive feedback in this format.
Turnitin: When uploading your file (either Part A or Part B) to Turnitin, please use your
matriculation number as the file name. For example, your file name should take the following format
“(401xxxxx Part A)” or “(401xxxxx Part B)”.
Your name should not be marked in the submission.
Please note that it can take 24 hours to receive an originality report when using the Turnitin
system.
Please ensure you include your reference list within your Turnitin submission.
Coursework Assessment Feedback
Matriculation No. Date of Submission:
Module: Leadership Strategy and Innovation
Part B: Essay Cohort:
Category Comment
Presentation of the essay. Clear use of paragraphs and headings and the text is free from
typographical and spelling errors.
(10%)
Referencing of content. Consistent use of Harvard Referencing throughout the essay with adequate
citation support for arguments being made.
(10%)
Analysis.
Comprehensive examination of appropriate theoretical frameworks and models. Strong arguments
presented with critical insights and good communication skills in evidence.
(60%)
Conclusions.
Clear identification of key themes and issues. Synthesis of core arguments and formulation of
insights and recommendations as appropriate
(20%)
General Comments:
Overall Grade: Marker:
N.B. the percentages are shown as indications of the relative importance of each section and should
not be taken as a precise indication of the marking scheme.