Analysing a fictional healthcare organization

Describe a fictional healthcare organization: type, size of staff, and amount and type of patients it is able to serve.
Establish the need for a system.
Set achievable goals and objectives.
Allocate a budget.
Identify a project manager (a fictitious name and title) and project team (fictitious names and titles).
Determine whether to build in-house or acquire from outside, and support your decision with reasoning.
Set a timeline for system implementation or project completion.

Full Answer Section

Goals and Objectives

The goals and objectives of the EHR system implementation project are to:

  • Improve the efficiency of the clinic's operations
  • Improve the quality of care provided to patients
  • Reduce the cost of healthcare
  • Improve the patient experience

Budget

The budget for the EHR system implementation project is $1 million. This includes the cost of the software, hardware, and training.

Project Manager and Team

Project Manager: John Smith, Director of Information Technology

Project Team:

  • Mary Jones, RN, Nurse Manager
  • David Miller, MD, Physician
  • Susan Williams, Medical Assistant
  • Bill Brown, IT Specialist

Build In-House vs. Acquire from Outside

The Community Health Center has decided to build the EHR system in-house. This decision was made for the following reasons:

  • The clinic has the expertise and resources to build the system in-house.
  • The clinic wants to have control over the system's development and customization.
  • The clinic wants to avoid the cost of licensing and maintaining a commercial EHR system.

Timeline

The timeline for the EHR system implementation project is as follows:

  • Phase 1: Requirements gathering and system design (6 months)
  • Phase 2: System development (12 months)
  • Phase 3: System testing and deployment (6 months)

Total project duration: 24 months

The Community Health Center is confident that the EHR system implementation project will be a success. The project has a clear need, achievable goals and objectives, a realistic budget, and a qualified project manager and team.

Sample Answer

Fictional Healthcare Organization

Name: Community Health Center

Type: Ambulatory care clinic

Size of staff: 50 employees, including physicians, nurses, nurse practitioners, medical assistants, and administrative staff

Patients served: All ages and incomes, with a focus on underserved populations

Need for a System

The Community Health Center is currently using a paper-based patient record system. This system is inefficient and time-consuming, and it makes it difficult to share patient information across different departments. The clinic needs an electronic health record (EHR) system to improve its efficiency and effectiveness.