You have just been promoted to program manager in a small nonprofit human services agency. The director of the agency has tasked you with creating a
proposal, aligned with the agency’s new strategic plan, that addresses growing concerns about the culture of the organization, most recently described as “toxic.”
During the past year, 10 employees have left due to problems in getting along with coworkers, poor job satisfaction, and the conclusion of grant funding. Please
select one of the following sample strategic plans for use in your final project. You will use this selected strategic plan to inform your own supporting proposal for
the agency.
 UNICEF
 American Red Cross
 Virginia Department of Social Services
 Catholic Medical Center
Your previous position within the organization has provided you with the opportunity to experience the gaps and inadequacies of the current workforce
structure. As a result, you are prepared to present a proposal to guide the agency’s efforts to recruit and retain an outstanding workforce and acquire adequate
funding to sustain the necessary programmatic growth needed to improve service delivery. You are expected to present your ideas to the director in preparation
for the board of directors’ meeting.
For Milestone One, you will submit a draft of Section I (Introduction) using the sample strategic plan that you have selected. This draft should be as detailed as
possible in order to allow the instructor to provide significant feedback.
Specifically the following critical elements must be addressed in Milestone One:
I. Introduction to the Proposal
a) Describe the agency in terms of the current workforce structure, budget, and funding. How do they impact the culture of the agency? Consider
how the agency’s culture impacts the programs offered by the agency.
b) Justify the implementation of the proposal using the above description of the workforce structure, budget, and funding’s impact on the
agency’s culture. Consider the proposal’s potential impact on the programs offered by the agency.
c) Describe how the agency’s mission was considered when creating the proposal. What is the relationship between the agency’s mission and the
community? Consider how the current state of the agency might impact its mission if concerns are not addressed.
d) Describe how current trends in human service delivery influenced the creation of proposal. How might this influence impact costs and the
quality of services? Consider how impacting costs and quality of service could affect the community.
e) Identify how the proposal will alter the state of the agency. What are the key ideas in the proposal that will positively impact programmatic
service delivery now and in the future? You might also consider the historical and current trends in human services delivery.
If your selected strategic plan does not include all of the above information listed in the critical elements, you may add your own relevant and appropriate facts
that would align with the plan and support the final project.