UKCustomPapers | A talent management plan for pilots at Southwest Airlines.

A talent management plan for pilots at Southwest Airlines.

This internship is turning into a great hands-on learning opportunity for you. Your manager has tasked you with proposing a talent management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan.

Develop a proposal that includes the following:

A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the number of resumes generated, the percentage of resumes likely to result in accepted offers, the time to fill a position, and the cost to fill a position.
An evaluation of common methods used to select a candidate
Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality.
An evaluation of common methods used to train and develop employees
Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development, the effectiveness of training and development, and risks.
An evaluation of common performance management systems
Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability, acceptability, and specificity.
An evaluation of common methods to minimize voluntary turnover

Sample Answer

Talent Management Plan for Pilots at Southwest Airlines

Recruitment Sources

Recommended recruitment sources:

Pilot referral programs: This is a cost-effective way to recruit pilots who are already familiar with Southwest Airlines and its culture. Referral bonuses can be offered to current pilots who refer qualified candidates.
Pilot job boards: There are a number of online job boards that are specifically designed for pilots. These job boards can reach a large pool of qualified candidates quickly and efficiently.
Aviation universities and colleges: Southwest Airlines can partner with aviation universities and colleges to recruit new pilots. This can be done through campus visits, job fairs, and internships.

Evaluation of recruitment sources:

Recruitment source	Number of resumes generated	Percentage of resumes likely to result in accepted offers	Time to fill a position	Cost to fill a position
Pilot referral programs	Moderate	High	Moderate	Low
Pilot job boards	High	Medium	Fast	Medium
Aviation universities and colleges	High	Low	Slow	Low

Full Answer Section

Selection Methods

Common selection methods:

Application review: This involves reviewing the applicant’s resume, cover letter, and any other relevant materials.
Phone interview: This is a brief interview to assess the applicant’s communication skills and interest in the position.
In-person interview: This is a more in-depth interview to assess the applicant’s skills, knowledge, and experience.
Flight simulator assessment: This assessment evaluates the applicant’s flying skills and ability to handle emergencies.
Medical examination: This examination ensures that the applicant is physically and mentally fit to fly a commercial aircraft.

Recommended selection methods:

Flight simulator assessment: This assessment is highly reliable and valid, as it measures the applicant’s actual flying skills. It is also a good predictor of future job performance.
Medical examination: This examination is essential to ensure the safety of the applicant and passengers.
In-person interview: This interview can be used to assess the applicant’s soft skills, such as communication, teamwork, and problem-solving.

Evaluation of selection methods:

Selection method	Reliability	Validity	Utility	Legality
Flight simulator assessment	High	High	High	Yes
Medical examination	High	High	High	Yes
In-person interview	Moderate	Moderate	Moderate	Yes

Training and Development

Common training and development methods:

On-the-job training (OJT): This involves learning from a more experienced pilot.
Classroom training: This involves learning from an instructor in a classroom setting.
Computer-based training (CBT): This involves learning using a computer.
Simulator training: This involves training in a flight simulator.

Recommended training and development methods:

Simulator training: This is the most effective way to train pilots, as it allows them to practice flying in a safe and realistic environment.
Classroom training: This can be used to teach pilots about the theory of flight, aviation regulations, and Southwest Airlines’ procedures.
OJT: This can be used to provide pilots with hands-on experience flying Southwest Airlines aircraft.

Evaluation of training and development methods:

Training and development method	Learning and development outcomes	Cost of training and development	Effectiveness of training and development	Risks
Simulator training	High	High	High	Low
Classroom training	Moderate	Moderate	Moderate	Low
OJT	Low	Low	Low	High

Performance Management

Common performance management systems:

Goal setting: This involves setting goals for the employee and then regularly reviewing their progress towards those goals.
360-degree feedback: This involves collecting feedback from the employee’s manager, peers, and customers.
Self-assessment: This involves the employee assessing their own performance.

Recommended performance management system:

Goal setting: This is a simple and effective way to manage performance. It also aligns the employee’s goals with the company’s goals.

Evaluation of performance management systems:

Minimizing Voluntary Turnover

Common methods to minimize voluntary turnover:

Competitive salaries and benefits: Offering competitive salaries and benefits is a good way to attract and retain employees.

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