First, describe a conflict situation that you have experienced and evaluate your reactions. (This can be a conflict with a family member, friend, coworker, acquaintance, etc …) Consider questions such as:

Did you respond appropriately/civilly?
What Conflict Management styles were used?
How did the other person react and how did their reactions affect you?
If you could, would you have changed anything about the situation and or your reactions?
Was the outcome positive or negative?
What did you learn (About yourself, the other person/people)?
Has your communication behavior changed since this example?