Service Delivery Life Cycle (SDLC)
Service Delivery Life Cycle (SDLC)
Project description
Review the steps of the SDLC. Explain why quality service delivery depends on the execution of the service delivery life cycle. Discuss the aspects of the SDLC that
are critical to quality service management. Explain your answer.
From http://www.itil-officialsite.com/home/home.aspx , explain how the service delivery model used within an organization impacts an IT organization at the enterprise
level.
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