Health Promotion
D.H. is a nurse administrator at a large primary practice. His duties include maintaining the nurses’ schedules to keep within the facility’s budget; overseeing the hiring and training of nurses; ensuring that the work environment for the nurses is safe; and resolving any employment issues with the nurses that require disciplinary action, termination, or reporting adverse nursing care to the state board.
One of his primary initiatives during the nurses’ orientation is to reiterate the importance of incorporating the goals of Healthy People 2020 into the nurses’ care.
How you as a health care professional should proceed if you suspect that a client has finances concerns about being able to afford their health care.
Identify the different roles and responsibilities of the nurse.
Please discuss the challenges you anticipate facing when fulfilling the various roles of a nurse practitioner. How would you work to improve your weaknesses? Identify your strengths.
Which patient population is most likely to experience health disparities and why?
Sample Answer
How you as a health care professional should proceed if you suspect that a client has financial concerns about being able to afford their health care:
As a healthcare professional, it’s crucial to address a client’s potential financial concerns about affording their healthcare with sensitivity and a focus on finding solutions. Here’s how to proceed:
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Observe and Listen Actively: Pay attention to verbal and nonverbal cues that might indicate financial stress. This could include hesitations about scheduling follow-up appointments, expressing worry about costs, asking about less expensive alternatives, or missing medication refills.
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Create a Safe and Open Environment: Build rapport and trust with the client so they feel comfortable discussing their financial situation without shame or embarrassment. Use empathetic language and assure them that you want to help find solutions.
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Directly and Gently Inquire: Once you suspect financial concerns, address the issue directly but gently. You could say something like: