Full Answer Section

• Maintain a respectful tone and avoid inflammatory language or attacks against individuals or groups.

Maintaining a Professional Image:

• Conduct your online activities with the same professionalism and respect you demonstrate in the workplace.
• Remember that online activity can reflect on you and Green Branch Coffee.
• Avoid inappropriate content, including discriminatory, harassing, or offensive language or imagery.
• Be mindful of your privacy settings and ensure you understand the potential reach of your online content.

Sharing on Social Media:

• Sharing information about Green Branch Coffee on social media is encouraged, but always do so respectfully and accurately.
• When posting about company events, products, or promotions, ensure you have prior approval from authorized personnel.
• Do not share confidential information, customer data, or internal documents on any social media platform.
• Always clarify that your views are your own and do not represent the official stance of Green Branch Coffee.

Harassment:

• Harassment of any kind, including online harassment, will not be tolerated. This includes but is not limited to offensive content, discriminatory comments, cyberbullying, or threats.
• Report any instances of online harassment to your manager or the Human Resources department immediately.

Customer Privacy and IT Security:

• Protecting customer privacy is a top priority for Green Branch Coffee. Do not share any customer information on social media or personal devices.
• Follow all company procedures and protocols for handling customer data, including maintaining confidentiality and avoiding unauthorized access.
• Report any suspected data breaches or security vulnerabilities to the IT department immediately.
• Use company-issued technology responsibly and for authorized purposes only. Avoid downloading unauthorized software or engaging in activities that could compromise network security.

Violation of Policy:

• Violations of this policy may result in disciplinary action, up to and including termination of employment.
• Green Branch Coffee reserves the right to monitor electronic communications and social media activity to ensure compliance with this policy.

Training and Resources:

• Green Branch Coffee is committed to providing team members with the knowledge and resources needed to comply with this policy.
• All team members will receive comprehensive training on this policy, including information on responsible social media use, customer privacy, and IT security.
• Additional resources and support will be made available through the Human Resources department and the IT department.

Commitment to Fairness and Justice:

Green Branch Coffee is dedicated to maintaining a fair and just work environment for all team members. This policy is designed to protect individual rights, prevent discrimination and harassment, and uphold the company’s values of integrity and respect.

We encourage open communication and welcome any questions or concerns regarding this policy. Please do not hesitate to contact your manager or the Human Resources department for further clarification.

This policy is subject to change at any time.

By signing this policy, you acknowledge that you have read and understood its contents and agree to abide by its terms.

This policy provides a comprehensive framework for addressing the key concerns outlined by the Director of Human Resources. It emphasizes responsible social media use, maintaining a professional image, protecting customer privacy, and safeguarding IT security. The commitment to training and resources further strengthens the policy’s effectiveness and demonstrates Green Branch Coffee’s dedication to fairness and justice for all team members.