Video Analysis
Watch the video below about a woman who suffered injuries in a wheelchair. In 2017, an elderly woman in a motorized wheelchair inadvertently steered herself
down a set of escalators at Portland’s airport. She eventually died from this serious accident. https://www.youtube.com/watch?v=je4WMNAzWcs ( Video link)
Write a post addressing the following What duty of care does an airline owe to customers when they are supposed to escort guests in wheelchairs?
Her family sued Alaska Airlines, which was supposed to be escorting her. Do you think Alaska Airlines has liability? Why or why not?