PACT analysis for waiting for the bus

Waiting for the bus. Imagine your group has been asked to design a better system for finding the times of local busses and making waiting for them more comfortable. What activities are part of finding the right bus for a local journey? How can we know when the bus will arrive (some shelters now have ‘time to next bus’ displays but they can be badly wrong – why? – how could that system be improved?) What are the contextual factors – how might the environment shape this activity? (200 words, Harvard Reference)

find the cost of your paper